We want you to be 100% happy with your purchase from Valor. 

In the unlikely event that you are not completely satisfied with the candles you have purchased from us, Valor offers a generous 15-day return policy on any unused candles. 

Please note it is your responsibility to ship the candle back at your own expense. Absolutely no exchanges or refunds will be accepted on products after 15 days, or on any product that has been used or damaged in any way. 

You have 24 hours from the time your package is delivered to make any claims regarding incorrect orders, breakage, and melting. 

We reserve the right to charge 50% restocking fee for any orders over 10 items. Please allow one to two billing cycles for the credit to appear on your statement. 

Once the return is processed, we will send you an e-mail confirmation of your credit. Please mail your package with a copy of your invoice in a traceable method to the address below. 

Valor Candles 
1464 Maplewood Dr 
Macon, GA 31210